
Frequently Asked Questions
How long does delivery take?
How long does delivery take?
Orders are usually delivered within 7–12 days. You will receive a tracking number by email as soon as your order ships. Buying for Christmas? We recommend ordering by 5 December.
How long does the warmth last?
How long does the warmth last?
Up to 8–10 hours, depending on the heat level you choose.
What is your return policy?
What is your return policy?
We want you to love your purchase, which is why we offer a 30-day return policy. If you are not completely satisfied with your hand warmers, you can return them within 30 days of receiving your order for a full refund. Just make sure the product is in its original condition and packaging, and our customer service team will help you with the rest.
How do the two halves work?
How do the two halves work?
The warmer pulls apart into two halves that each heat independently – keep one in each pocket, or share one with a friend. The halves snap back together magnetically, so they are easy to carry and store.
Will it fit in my pocket or gloves?
Will it fit in my pocket or gloves?
Yes – each half is small enough to slip into a coat pocket, a bag or a glove.
Which colours are available?
Which colours are available?
Black, Pink and Beige.









